Sheela Shuthar New

FAQs

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FAQs

At Sheela Suthar Pret | Couture, every creation is a dialogue between heritage and modernity. Our philosophy is rooted in celebrating India’s timeless craftsmanship while reinterpreting it for the global woman. Each piece embodies luxury, precision, and elegance—crafted to make you feel as extraordinary as you look.

We offer a curated range of luxury pret, couture, and bridal ensembles, including:
  • Signature couture gowns
  • Designer bridal and trousseau wear
  • Contemporary pret wear
  • Festive and occasion ensembles
Each collection is meticulously handcrafted using fine fabrics, traditional embroideries, and modern silhouettes.
Yes, most of our couture and pret ensembles are made-to-order to ensure the perfect fit, finish, and exclusivity for every client. Select pieces from our seasonal collections may also be available for direct purchase, depending on availability.
Absolutely. We take pride in offering customization services that allow clients to personalize silhouettes, colors, embroideries, and embellishments. Our design team will work closely with you to bring your vision to life while maintaining the brand’s signature aesthetic.

Orders can be placed through our official website or by contacting our design studio directly. For bespoke couture appointments, our team will guide you through virtual consultations or in-person fittings, depending on your location.

Yes, Sheela Suthar Pret | Couture caters to clients worldwide. We ship globally and have served patrons across Europe, the Middle East, North America, and beyond. Every international order receives personalized attention to ensure seamless communication, accurate sizing, and timely delivery.

For your convenience, we offer multiple secure payment options, including:
  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • Bank Transfers (Domestic & International – SWIFT/IBAN)
  • PayPal & Stripe (for international transactions)
  • UPI and Net Banking (India only)

All payments are processed securely through encrypted gateways. Currency conversions for international orders are handled automatically at checkout.

Since each ensemble is handcrafted and customized, payments are non-refundable once production has begun. However, in rare cases where adjustments are required, our team will provide solutions to ensure complete satisfaction.

  • Pret Collection: 2–3 weeks from confirmation.
  • Couture & Bridal Wear: 6–10 weeks depending on the intricacy of design.

For international orders, please allow an additional 7–10 days for shipping and customs clearance.

We partner with trusted global logistics providers such as DHL, FedEx, and Aramex to ensure timely and safe delivery. Every order is securely packaged and insured until it reaches your doorstep.

All garments should be professionally dry-cleaned only. Store your couture pieces in a cool, dry place using the protective covers provided to preserve fabric and embroidery quality.

You can reach our team via:

Our team is available to assist with orders, customizations, and styling consultations.

Yes. We frequently collaborate with stylists, editorial teams, and artists to create exclusive red-carpet and media looks. For such requests, please contact our PR and design coordination team via email.

14. What makes Sheela Suthar Pret | Couture different from other luxury labels?

Any questions or concerns you'd like to ask?

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